1. Emergencies come first
In an emergency, call 112 (all emergencies) or 108 (ambulance) immediately. Patient-Tap does not contact emergency services, and an alert to your family is not a substitute for professional help.
2. Not a medical device
Patient-Tap is a prototype information tool. It is not a medical device, is not registered as one with the Central Drugs Standard Control Organisation (CDSCO) under the Medical Devices Rules, 2017, and is not intended to diagnose, treat, cure, monitor or prevent any disease. Nothing on this website or in the app is medical advice.
3. Information on a tag
- Everything on a tag is entered by the patient or their guardian. We do not verify it, and it may be incomplete, wrong or out of date.
- Responders and clinicians must use their own professional judgement and standard protocols, and should confirm critical facts where they can. The absence of an allergy or condition on a tag does not mean the patient doesn't have it.
- A tag can be lost, damaged, swapped or unreadable. Never rely on it alone.
4. DNR preferences are not advance directives
A “Do Not Resuscitate” flag on Patient-Tap records a wish. It is not, by itself, a legally valid advance medical directive in India. A valid advance directive must follow the procedure laid down by the Supreme Court of India in Common Cause v. Union of India (2018), as modified by the Court in 2023.
Responders should follow their own protocols and applicable law. If you want your wishes to be legally binding, make a formal advance directive and keep it with your doctor and family.
5. MedVerify
- MedVerify currently uses a demonstration registry. Its brands, manufacturers, batches and codes are fictional, so results for real medicines are not meaningful yet.
- A “genuine” result means a code matched a record. It doesn't mean a medicine is safe, stored correctly, or right for you. Counterfeiters can copy real codes.
- The drug information shown (uses, side effects, warnings, interactions) is general and not exhaustive. Always read the leaflet and ask your doctor or pharmacist.
- Never stop, start or change a medicine because of a MedVerify result without asking a doctor or pharmacist.
- Report suspected spurious, adulterated or substandard drugs to your State Drug Controller or to CDSCO. Report side effects through the Pharmacovigilance Programme of India (PvPI).
6. Drug-conflict and allergy warnings
The app can warn when a medicine may conflict with an allergy or another medicine on your profile. The checks are limited and can miss interactions or raise false alarms. They support — never replace — a pharmacist's or doctor's review.
7. Blood and organ donation
- The blood-donation eligibility check is a rough guide based on publicly available national guidelines. Only staff at a licensed blood centre can decide whether you can donate, after their own screening.
- Recording organ-donor status on Patient-Tap is not a legal registration. To pledge, register through the National Organ and Tissue Transplant Organisation (NOTTO). Under Indian law and practice your family's consent is also sought, so tell them about your decision.
- Donor status shown to a responder is for information only. It never affects the care anyone receives in an emergency.
8. Questions
If something on the website looks medically wrong, please tell us through the contact form so we can correct it.